What broke in the last 24 hours
21 open production errors in mind-api. Open any card for the full briefing.
P2
External / infra
17 h ago
Faraday::TimeoutError
Net::ReadTimeout with #<TCPSocket:(closed)>
The data-warehouse token request made during SAML login timed out; this is a rare, transient failure of an external service.
User-facing request · 2 people hit it · Quiet for 17 h
P2
External / infra
15 h ago
Faraday::TimeoutError
Net::ReadTimeout with #<TCPSocket:(closed)>
A login request timed out while waiting for the data warehouse's /oauth/token endpoint to respond; this happened once and the code has no timeout or rescue for it.
User-facing request · 1 person hit it · Quiet for 15 h