NoMethodError

What happened

• `assignable_support_request_id_with_class_name` sets `member_program` from `member_program_for_care_extender(...) || member.recent_program`, and both can be nil.
• It then calls `member_program.program` without a nil check, so it raises NoMethodError.
• The sibling method `update_sentiment` already handles nil `member_program` with a guard and an error log. This method has no such guard.
• There were only 8 events in 12 days, so this is a few members with no program, not a failure on every message.

What to do next

1. Code fix In app/models/text_message.rb, in assignable_support_request_id_with_class_name, add `return [nil, nil] unless member_program&.program` right after the member_program assignment (line 192). The job already returns early when request_id is nil.
2. Query Lists members with text rooms but no member program, which should match the few failing events.

   SELECT m.id, m.created_at FROM members m WHERE NOT EXISTS (SELECT 1 FROM member_programs mp WHERE mp.member_id = m.id) AND EXISTS (SELECT 1 FROM text_rooms tr WHERE tr.member_id = m.id) LIMIT 50;

Queries are shown, never run. Check them before using them on production.